Identify customer and business opportunities to achieve your brand objectives, grow share, and address market challenges
Inform sales and marketing efforts with a deep understanding of your customers' needs, attitudes, motivations, and behaviors
Engage customers and prospects with targeted content across relevant channels and touch-points to drive acquisition and loyalty
Gain a deeper understanding of your customers and prospects using proven qualitative and quantitative research methodologies and approaches, within the US and across the globe.
Identify insights, emotions, behaviors, moments that matter, influencers, and barriers at each stage along the journey. Size and prioritize opportunities to drive greater consideration and retention.
Develop the segmentation framework, define the unique needs, motivations, and behaviors for each segment, identify your most valuable target segment(s), and enable segment-tailored messaging, products, offers, and experiences.
Translate insights into action and drive impactful marketing integrated across a broad range of channels, including email, DM, mobile, surveys, display, search, media, call center, and social with our managed marketing services.
Conduct SWOT (strengths, weaknesses, opportunities, threats) analysis of your brand, develop differentiated and compelling value propositions and positioning statements, and design new products based on whitespace opportunities.
Advise and partner with senior executives to socialize customer insights and opportunities within the organization to enable a more holistic, end-to-end customer experience. Develop and provide training for customer-facing departments.
Elevate 42 is uniquely positioned to deliver customer engagement & relationship management to drive positive business impact. Built on foundation of 20+ years of experience leading strategy, insights, and activation efforts for senior-level clients, we enable brands to achieve accelerated growth across industry verticals including Healthcare, Financial Services, Consumer Products, Technology, Education, Public Policy and Non-profit.
Our collective experience includes marketing strategy, market research, digital marketing, martech, as well as client-side product and marketing management.